01
Key Definitions
To help you understand this policy, we define key terms below.
Personal Data: Any information relating to an identified or identifiable individual, such as name, email address, or phone number.
Processing: Any operation performed on personal data, including collection, storage, use, or deletion.
User: Anyone who visits or interacts with our website or uses our services.
Service: The AI development solutions and related offerings provided by korpusolo through our website and platforms.
Cookies: Text files stored on your device that help us recognize repeat visitors, remember preferences, and improve performance.
02
Data We Collect
We collect various types of data to deliver and improve our services effectively.
03
Data You Provide
Data you actively provide when using our service.
- Contact details such as name, email address, phone number, and billing information.
- Profile information, including job role, company, and preferences.
- Project details, requirements, and feedback related to AI development services.
- Support requests, inquiries, surveys, and any other information you submit.
- Payment and transaction information when purchasing subscriptions or services.
- Consent records and communications you send to us.
04
Automatically Collected Data
Data collected automatically when you use our services or visit our site.
- Device and browser details, such as IP address, operating system, and device type.
- Usage data, including pages viewed, time spent on pages, and click patterns.
- Log data, such as errors, access times, and performance metrics.
- Location data inferred from IP addresses or mobile device settings.
- Referral data, indicating how you found our site or service.
- Analytics data collected through tools like Google Analytics.
05
Data from Third Parties
Data received from trusted third-party sources.
- Payment processors providing transaction confirmations.
- Marketing platforms supplying demographic or engagement insights.
- Business partners who share project or collaboration details.
06
How We Use Your Data
We use your data to deliver services, improve user experience, and meet legal requirements.
- Provide and maintain our AI development services.
- Process your requests, orders, and transactions.
- Improve our website, features, and offerings based on usage patterns.
- Communicate with you about updates, support, and promotions.
- Personalize content and recommendations.
- Prevent fraud and ensure security.
- Comply with legal obligations and resolve disputes.
- Analyze trends and generate business insights.
07
Legal Basis for Processing
We rely on the following legal grounds to process your personal data.
- Performance of a contract when you access or use our services.
- Legal obligations to comply with applicable laws and regulations.
- Legitimate interests to improve services, protect security, and analyze usage.
- Consent you provide for specific purposes such as marketing communications.
08
Cookies and Similar Technologies
We use cookies and similar technologies to enhance functionality and analyze use of our site.
Types of cookies we use include session cookies, persistent cookies, and third-party cookies.
Categories: Strictly necessary, performance, functionality, and advertising cookies.
You can manage cookie preferences through your browser settings or by visiting our Cookie Settings page.
View our full Cookie Policy.
09
Sharing Your Data
We may share your data in limited circumstances.
- With service providers who support our operations, such as hosting and analytics.
- With payment processors for transaction handling.
- With legal authorities when required by law.
- With affiliates within our corporate group for business management.
- With acquirers in connection with a business sale or merger.
- With third parties for marketing purposes only with your consent.
10
International Data Transfers
Your data may be transferred to and processed in countries other than Thailand, including where our service providers operate.
We implement standard data protection clauses and ensure that recipients adhere to strict security practices.
11
Data Retention
We retain personal data only as long as necessary to fulfill its intended purposes or to comply with legal requirements.
Account information is retained as long as your account is active and for a reasonable period after termination.
Messages and communications are stored for up to two years unless you request deletion sooner.
System logs and analytics data are retained for one year for performance monitoring and security purposes.
You can request deletion of your personal data at any time, subject to legal retention obligations.
12
Security Measures
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest.
- Access controls, including multi-factor authentication and role-based permissions.
- Regular security audits, vulnerability assessments, and incident response planning.
13
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data.
- Right to access a copy of your data.
- Right to correct inaccurate or incomplete data.
- Right to delete your data, known as the right to be forgotten.
- Right to restrict or object to certain processing activities.
- Right to data portability.
- Right to withdraw consent at any time.
- Right to lodge a complaint with a supervisory authority.
- Right to opt-out of marketing communications.
14
GDPR Rights
Additional rights available under the EU General Data Protection Regulation (GDPR).
These rights apply if you are located in the European Economic Area or the UK.
- Right to receive clear information about how we process your data.
- Right to erasure under Article 17.
- Right to restriction of processing under Article 18.
- Right to object to processing under Article 21.
If you believe that korpusolo.digital is processing your personal data in violation of the GDPR, you may file a complaint with our Data Protection Officer at [email protected] or by mail at 45, Chai Thale, Amphoe Sattahip District, Chon Buri Province 20180, Thailand. We will review your concerns and respond promptly.
15
Your Privacy Rights
You have the right to access, rectify, or erase your personal data, as well as request restriction of processing or data portability. To exercise these rights, send your request to [email protected] with details of your inquiry.
[email protected]
We aim to acknowledge and respond to all privacy rights requests within 30 days of receipt.
16
Marketing Communications
With your consent, korpusolo.digital may send you information about our latest AI development services, special promotions, and industry insights that can help you optimize workflows and drive growth.
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by emailing [email protected].
17
Children’s Privacy
korpusolo.digital does not intentionally collect personal information from individuals under the age of 16. If you believe we have collected data from a minor, please contact us to request removal.
18
Third-Party Links
Our website may contain links to external sites operated by third parties. We are not responsible for their content or privacy practices, so please review their policies directly before providing any personal information.
19
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal obligations. All updates will be posted on korpusolo.digital with the effective date noted.